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▶️ How to Send Pushes – Quick Notifications
▶️ How to Send Pushes – Quick Notifications

Use this feature to message your users on the fly

Support Team avatar
Written by Support Team
Updated over a week ago

Sending out a quick notification to your users is a convenient way to send a message their way. Watch this video and read the article to learn more about this feature.

Getting Started

To get started, from your Team Dashboard, click on Notifications listed in your Quick Links.

You can also access Notifications by clicking on the three horizontal lines to the left of the logo at the top left corner.

When you click on the lines, the entire Dashboard Menu is displayed:

Creating Your Quick Notification

You'll now see the options there are to manage your notifications. Select QUICK to Send Quick Notifications.

You will now see the form to complete in order to create your quick push.

First, determine the account type you would like to send this message to. You can send your notification to All of your users or one that will be sent only to free or Basic users or to your upgraded or Complete users. All is set by default which means that the message would go to your free users (Basic) and also to those who had upgraded (Complete).

In the video, Complete is selected for those upgraded users, so click on Complete.

Next, create a Title (60 letters and spaces) which identifies the push. In the video, the title was This is Just a Test. This title will not be seen by your users, but is merely a reminder to you about the content of the push.

Next write the message for your quick notification. Note that when the Message is being typed, a widget on the right displays the message and how it will look to your users. Should you make changes to the message, the widget automatically shows you the revised message, giving you an accurate look of how the push will look to those who receive it.

When your message is set up, click on the Create Quick button.

Once you click on the Create Quick button, you'll notice that the form expands to include these elements: Groups, Button Text, Image, Link, or Video. Note that of all the elements, these are required for your quick push, signified by a red asterisk: Account Type, Title, Message, and Button Text. Based on that, all you would need to add is the Button Text since you already have the Account Type, the Title, and the Message in place.

For the example used in the video, however, each element is used. Let's take a look at these other elements, including Button Text.

If you are using the Group notification feature, select whether to send the notification to All or to a group you've created (LEARN, in the example below). To learn more about this feature, see the article about Groups in the Knowledge Base.

Next you will see the Title for the Quick Push and the Message you plan to send. Since those have already been typed, look over these to see if there are any changes you wish to make.

The next step to take is to create the Button Text. This text will appear on the button below the message you will be sending to your users. The default text is Close so that users will need to click on that to close the push notification.

Now we will look at the additional elements – Image, Link, and Video.

Adding an Image

Should you wish to add an image, it must meet our quality standards to be accepted: 1600x900 pixels; .jpg, .jpeg, .gif, or .png. no text on the image. In the example on the video, a photo was inserted showing a Zoom meeting on the computer screen with a coffee mug nearby.

Click on Select image in order to upload an image saved on your computer.

Once the image has been uploaded, move the blue capture box around the image to show what you would like, click twice on the minus sign, and then on the Crop Image button.

While the image is being processed, go to the next element – Link.

Inserting a Link

You can insert a link to the button if you are using the push notification to send your users an external or a dynamic link. Add either type of link to the appropriate place on the form. In the video, a link was not included in the Quick Notification. If you were to add a link, perhaps to your Facebook page or to a Zoom meeting or to your website, you would copy and paste it where it says External Link. Should your Business Glu account include the Dynamic Link option, you would select one of your links.

Remember – if you are adding a link, remember to change the Button Text. For instance, if you include a link, you may want to change the text from the default Close to one like Check it out!

Note that the Button Text in the widget also changes.

Viewing the Quick Push

Once everything is the way you like it, click on the Preview button to see how your Quick Notification will look to those receiving it. Here's the preview of the example used in the video:

Note that the area inside the red box is what those who receive the push will see. The title – This is Just a Test – is for your purposes only as a way to identify the notification.

Adding a Video

Should you decide to add a video to your push notification, you can do that. Just click on the X at the top right of the preview, and you'll be able to continue editing your Quick Notification form. Since both an image and a video cannot be included in a push notification, click on Replace to delete the image. A pop-up will appear asking if you want to replace this image. Once you click on Delete, the image will disappear.

You can add a video in one of two ways. One way is merely copy and paste .mp4 link.

In the example on the video, this option was used.

As soon as the link to the .mp4 is inserted, you will see the video displayed in the widget:

The second way to include a video is to upload the actual video by clicking on the Select Video button. Please note that the video must meet these quality standards in order to be accepted: 720p/1080p; .avi, .mpg, .mpeg, .flv, .mov, .m2v, .m4v, .mp4, .rm, .ram, .vob, .ogv, .webm, .wmv.

IMPORTANT: Notice that a message in red indicates that you are to Please stay on this page until you send your notification.

Viewing the Quick Push

Once everything is the way you like it, click on the Preview button to see how your Quick Notification will look to those receiving it. Here's the preview of how the example used in the video now looks:

Sending your Quick Notification

Double-check that everything is in order – the message, the graphic, the button –and if you are satisfied, click on the Send button in order for the quick notification to be sent to your Complete users. Once you click on Send, you will be back on the page with the completed form. Click on Notifications at the bottom left of the screen to return to the Notifications page.

Clicking on that button will take you back to here:

Now you know more about sending out Quick Notifications. Be sure to check out the other articles about Notification Templates and Notification Sequences to learn about ways to manage your notifications. Keeping in close touch to your users is one of the keys to success!

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