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How to Hear the Videos
How to Hear the Videos

What to do if you cannot hear a video

Support Team avatar
Written by Support Team
Updated over 3 years ago

If you're logged into the Mobile App and can't hear the sound for a video, make sure your phone is not on vibrate. If your phone is on vibrate, the sound will be muted when you are watching the video on the mobile app.

Switching off vibrate on your cell phone will allow the video audio to play properly so you can hear it. 

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